Discreet by Design
Orders ship in plain outer packaging with no product names displayed on the outside.
Shipping & Discreet Packaging
Your IKZEE order is prepared with care, shipped with tracking, and packed discreetly in plain outer packaging.
Plain Outer Packaging
Tracking Included
Free U.S. Shipping Over $49
Tracking Included
You'll receive tracking details by email once your order ships.
Carefully Packed
Each order is packed to help protect the fragrance and presentation during transit.
Shipping Timeline
01
Order Placed
Your order is received and confirmed.
02
Processing
Orders are typically processed within 1-2 business days.
03
Packed Discreetly
Your order is prepared in plain outer packaging.
04
Shipped
Tracking details are sent by email once the package is on the way.
05
Delivered
Delivery times vary by destination and carrier.
Discreet packaging, always.
IKZEE orders are shipped in plain outer packaging. Product names are not displayed on the outside of the package.
- No product names on outer packaging
- Plain shipping box or mailer
- Tracking email sent after shipment
U.S. Shipping
- Processing time: 1-2 business days
- Standard U.S. shipping: 3-7 business days
- Free U.S. shipping: orders over $49
- Tracking: sent by email after shipment
| Shipping Method | Estimated Time | Cost |
|---|---|---|
| Standard U.S. Shipping | 3-7 business days | Calculated at checkout |
| Free U.S. Shipping | 3-7 business days | Orders over $49 |
Tracking updates
When will I receive tracking?+
You'll receive tracking information by email once your order has shipped.
Why is my tracking not updating?+
Tracking updates may take 24-48 hours to appear after the carrier receives the package.
Where can I track my order?+
Use the tracking link in your shipping email or visit the Track Order page.
Need help with a shipment?
Delayed Tracking
Tracking can take 24-48 hours to refresh. If there is no update after 3 business days, contact support.
Lost Package
If your package appears lost, contact us with your order number so we can review the shipment status.
Damaged Item
If your item arrives damaged, contact us within 7 days with your order number and photos of the item and packaging.
Shipping FAQ
Is the packaging discreet?+
Yes. Orders ship in plain outer packaging. Product names are not displayed on the outside.
Do you offer free shipping?+
Yes. U.S. orders over $49 qualify for free standard shipping. Orders below $49 show the available shipping cost at checkout.
Will the package say IKZEE?+
The package is plain and does not list product names. The carrier label may include the legally required fulfillment sender details.
Why is my tracking not updating?+
Carrier scans can take 24-48 hours after label creation or handoff. If tracking has no update after 3 business days, contact support with your order number.
How long does shipping take?+
Orders typically process in 1-2 business days. Standard U.S. delivery is estimated at 3-7 business days after fulfillment.
What if my order arrives damaged?+
Contact support within 7 days of delivery with your order number and photos of the item, packaging, and shipping box.
Need help with your order?
Our support team can help with tracking, shipping updates, damaged packages, and delivery questions.